Responsible Gaming at SpinDog

At SpinDog, we want you to have a good time. We are dedicated to providing a gaming experience that is both fun and safe.

But we also know that for some people, gambling can stop being fun. It’s important to remember that gambling involves risk, and it is possible to lose control. This page provides tools and information to help you play responsibly. Please take a moment to read it.

Tools to Help You Stay in Control

We provide a range of tools to help you manage your time and money. You can find these in your account settings, or you can contact our Support Team to set them up for you.

• Deposit Limits: You can set a limit on how much money you can deposit into your account daily, weekly, or monthly. This helps you stay within your budget.
• Time Out: If you want to take a short break from playing, you can activate a ‘Time Out’ for a period of 24 hours, 7 days, or any period up to 6 weeks.
• Self-Exclusion: If you feel you need to stop gambling for a longer period, you can self-exclude. This will block your account for a minimum of six months. To activate this, please contact our Support Team through Live Chat.

Our Support Team is available 24/7 to help you with any of these tools.

Recognising a Problem

Gambling should be an enjoyable activity, not a source of stress. If you are worried about your gambling, ask yourself these questions:

• Are you spending more money or time on gambling than you can afford?
• Are you chasing your losses?
• Is gambling affecting your relationships, work, or daily life?
• Are you hiding your gambling from friends or family?

If you answered yes to any of these questions, it may be a sign that you are losing control.

Getting External Help

If you feel you need to talk to someone, several organisations in the UK offer free, confidential, and non-judgmental support.

BeGambleAware

• Offers information and directs you to free, confidential support.
• www.begambleaware.org

GamCare

• Operates the National Gambling Helpline and offers live chat support.
• www.gamcare.org.uk

Gamblers Anonymous UK

• A support network where people share their experiences to help each other recover.
• www.gamblersanonymous.org.uk

Gordon Moody

• Offers residential treatment for those most severely affected by gambling harm.
• www.gordonmoody.org.uk